About the Role
The Accounts Receivable Associate is responsible for collecting payments for services and goods that are sold to our customers, with a focus on customer satisfaction and administration.
Essential Function / Duties
- Process accounts receivables and incoming payments in compliance with financial policies and procedures
- Perform day to day financial transactions, including verifying, classifying, computing, posting and recording accounts receivable data
- Prepare bills, invoices and bank deposits
- Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.
- Verify discrepancies and resolve customer billing issues
- Facilitate payment of invoices due by sending bill reminders and contacting customers
- Monitor and collect accounts receivables by contacting customers via telephone, email and mail.
- Collaborate with other departments such as sales and customer service to resolve and issues related to accounts receivable.
- Accountable for reducing delinquency for accounts receivable and providing detailed updated on all delinquent accounts.
- Any other appropriate duties as identified by supervisor
*This is not an exhaustive list of duties or functions and may not necessarily comprise all of the essential functions
Work Schedule / Supervision
Position: Full-time = 40 hours per week; regular hours, infrequent travel
Position Status: Non-Exempt Status: with compensation; without notice
Recommended Education / Experience
- High school diploma or associate degree in Accounting or Business or Accounting preferred
- Microsoft applications (SharePoint, Word, Excel, PowerPoint);
- Excellent interpersonal skills and oral and written communications
- High degree of accuracy and attention to detail
- Data entry skills along with a knack for numbers
- Ability to work independently and prioritize tasks
Expected Behaviors / Qualities
Positive and cooperative, commitment to quality customer service; ability to meet deadlines, team oriented, well-organized, cooperative, respectful; cope with stressful work, trustworthy, interact well with others, common sense, detail-oriented, able to work with many different people.
Physical/Mental Activities
Analyze information; make judgements, decisions; carry out, report on findings; present, exchange ideas and opinions clearly; maintain order with changing priorities; apply common sense; respond quickly, appropriately in a crisis
Work Environment
May require the use of personal protective equipment for various tasks; sitting/standing for long periods of time; computer station work. Other factors are warehouse and production floor environment and working around potentially hazardous machinery.
Other
no record of criminal convictions which may be deemed to disqualify the person from employment (consideration of nature of the crime, date of conviction and final disposition will be determinative); valid Michigan driver’s license; reliable transportation.
